The vehicle dossier US · 2002

2002 Chrysler
CONCORDEProblems & recalls

65 distinct owner reports in the NHTSA snapshot. Engine appears in 23 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 65 distinct reports. A report can mention more than one component, so category totals can overlap.

Engine23 reports
Other components12 reports
Electrical system6 reports
Air bags6 reports
Transmission & drivetrain6 reports
Suspension3 reports
Brakes3 reports
Steering3 reports
Body & structure2 reports
Visibility2 reports
Fuel system2 reports
See original component labels
ENGINE AND ENGINE COOLING:ENGINE14
ENGINE AND ENGINE COOLING8
POWER TRAIN:AUTOMATIC TRANSMISSION4
SERVICE BRAKES, HYDRAULIC3
AIR BAGS:FRONTAL3
SEATS:FRONT ASSEMBLY:RECLINER3
SEAT BELTS2
ELECTRICAL SYSTEM:12V/24V/48V BATTERY2
STEERING:LINKAGES:TIE ROD ASSEMBLY2
ELECTRICAL SYSTEM2
SEATS2
AIR BAGS2
STRUCTURE:FRAME AND MEMBERS1
SEAT BELTS:FRONT:ANCHORAGE1
SUSPENSION:REAR1
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE1
VISIBILITY:WINDSHIELD1
WHEELS1
STRUCTURE1
ELECTRICAL SYSTEM:IGNITION1
VEHICLE SPEED CONTROL1
AIR BAGS:SIDE/WINDOW1
SUSPENSION:FRONT:MACPHERSON STRUT1
WHEELS:HUB1
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM1
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL1
WHEELS:RIM1
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
STEERING:RACK AND PINION1
SEATS:FRONT ASSEMBLY:POWER ADJUST1
STEERING1
FUEL SYSTEM, GASOLINE1
SUSPENSION1
POWER TRAIN1
FUEL/PROPULSION SYSTEM1
ELECTRONIC STABILITY CONTROL (ESC)1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 14 years with reports.

Year filed (last two digits)Latest report: Sep 5, 2020
Mileage, where supplied

55,000 miles is the median among 49 reports with usable mileage. The middle half spans 34,000–85,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

1 recall campaign on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Feb 5, 2003 Safety recallSEATS:FRONT ASSEMBLY:RECLINERCampaign 03V035000

Reported concern

ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.

Manufacturer’s stated response

DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Manufacturer campaign: C04

Read campaign 03V035000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

75 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Jul 22, 2020 Service Bulletin/Repair Instructions9004275KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program …NHTSA ID 10229256

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Confirm detailed applicability in the original document.

Source record 10229256 at NHTSA
Jul 22, 2020 Service Bulletin/Repair Instructions9004275KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program …NHTSA ID 10221686

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Confirm detailed applicability in the original document.

Source record 10221686 at NHTSA
Apr 30, 2020 Service Bulletin/Repair Instructions23-015-20Disinfectant Solution Recommended for COVID-19NHTSA ID 10175743

Disinfectant Solution Recommended for COVID-19

Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.

Source record 10175743 at NHTSA
Apr 22, 2020 Service Bulletin/Repair Instructions08-049-20Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replaceme…NHTSA ID 10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Components: ELECTRICAL SYSTEM · EQUIPMENT. Confirm detailed applicability in the original document.

Source record 10175735 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions3100519Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.NHTSA ID 10220101

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10220101 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions3100319Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.NHTSA ID 10220099

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10220099 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions3100619Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.NHTSA ID 10220097

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.

Source record 10220097 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions31-005-19Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.NHTSA ID 10169249

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Components: EQUIPMENT · STRUCTURE. Confirm detailed applicability in the original document.

Source record 10169249 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions31-003-19Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.NHTSA ID 10169247

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Components: EQUIPMENT. Confirm detailed applicability in the original document.

Source record 10169247 at NHTSA
Nov 20, 2019 Service Bulletin/Repair Instructions31-006-19Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.NHTSA ID 10169245

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10169245 at NHTSA
Nov 16, 2016 Service Bulletin/Repair Instructions9003623Wiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = W…NHTSA ID 10121832

Wiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019A$ or WBF00019A$ 05012611A$ = WB000021A$ or WBF00021A$ 05102881A$ = WBRW0011A$

Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.

Source record 10121832 at NHTSA
Aug 23, 2016 Service Bulletin/Repair Instructions23027Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 681…NHTSA ID 10130081

Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.

Components: ELECTRICAL SYSTEM:WIRING. Confirm detailed applicability in the original document.

Source record 10130081 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Feb 27, 2003 ClosedTHROTTLE CONTROL FAILUREPE03010

BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.

Recorded closure: Sep 2, 2003

Find investigation PE03010

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