The vehicle dossier US · 2024
2024 Chevrolet
TRAXProblems & recalls
169 distinct owner reports in the NHTSA snapshot. Electrical system appears in 64 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 169 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 4 years with reports.
19,000 miles is the median among 35 reports with usable mileage. The middle half spans 1,900–34,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
1 recall campaign on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 23V744000
Reported concern
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Manufacturer’s stated response
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Manufacturer campaign: A232424320
Read campaign 23V744000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
424 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
PIC6629FThis PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC displayNHTSA ID 11037320
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037320 at NHTSAPIP4902WThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11037253
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037253 at NHTSAPIT5995BThis Preliminary Information provides the dealer information of the location of the rear seat child anchors.NHTSA ID 11037252
This Preliminary Information provides the dealer information of the location of the rear seat child anchors.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037252 at NHTSAPIT6541This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communicationNHTSA ID 11036690
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036690 at NHTSAPIC6551CThis Preliminary information communicates to dealer to perform a MEC reset for wireless projection issuesNHTSA ID 11036392
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036392 at NHTSAPIC6660This Preliminary information communicates to the technician the repairs direction for addressing a customer concern of no airflow from dash vents when using air conditioning after an extended drive time.NHTSA ID 11036399
This Preliminary information communicates to the technician the repairs direction for addressing a customer concern of no airflow from dash vents when using air conditioning after an extended drive time.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036399 at NHTSAPIC6600AThis Preliminary information communicates to the technician and customer the location and function of each lamp inside the headlamps assembly based on trim levels.NHTSA ID 11036217
This Preliminary information communicates to the technician and customer the location and function of each lamp inside the headlamps assembly based on trim levels.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036217 at NHTSAPIP6116AThis document assists GM Dealer technician's with diagnosing turbocharger concerns to ensure turbocharger replacement is necessary. The turbocharger part number will be placed on order restriction and the technician will have t…NHTSA ID 11036214
This document assists GM Dealer technician's with diagnosing turbocharger concerns to ensure turbocharger replacement is necessary. The turbocharger part number will be placed on order restriction and the technician will have to contact GM Technical Assistance to verify the turbocharge is at fault and needed. GM Technical Assistance will verify the turbocharger is needed and then order it for the dealer.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036214 at NHTSAPIC6548BThis Preliminary information communicates to the technician the direction needed when encountering an issue with switching between adaptive cruise control and regular cruise control or an issue with automatic high beam feature …NHTSA ID 11035349
This Preliminary information communicates to the technician the direction needed when encountering an issue with switching between adaptive cruise control and regular cruise control or an issue with automatic high beam feature after the front camera was replaced.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11035349 at NHTSAPIT5099JPI to help diagnose A/C concernNHTSA ID 11035340
PI to help diagnose A/C concern
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11035340 at NHTSAPIT5966FThis Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.NHTSA ID 11034769
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11034769 at NHTSAPIC6637BThis document is a technical bulletin regarding CarPlay issues in certain Buick and Chevrolet models. It details the problem, cause, and current status of the software anomaly affecting CarPlay connectivity.NHTSA ID 11033998
This document is a technical bulletin regarding CarPlay issues in certain Buick and Chevrolet models. It details the problem, cause, and current status of the software anomaly affecting CarPlay connectivity.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11033998 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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