The vehicle dossier US · 2023

2023 Chevrolet
SUBURBANProblems & recalls

125 distinct owner reports in the NHTSA snapshot. Engine appears in 74 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 125 distinct reports. A report can mention more than one component, so category totals can overlap.

Engine74 reports
Other components29 reports
Transmission & drivetrain16 reports
Electrical system14 reports
Fuel system6 reports
Brakes5 reports
Visibility5 reports
Body & structure5 reports
Steering3 reports
Air bags2 reports
Suspension2 reports
See original component labels
ENGINE66
POWER TRAIN16
UNKNOWN OR OTHER15
ELECTRICAL SYSTEM13
ENGINE AND ENGINE COOLING9
FUEL/PROPULSION SYSTEM6
VISIBILITY/WIPER5
STRUCTURE:BODY5
SEAT BELTS4
SERVICE BRAKES4
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING3
STEERING3
BACK OVER PREVENTION: WARNINGS2
AIR BAGS2
EXTERIOR LIGHTING2
SUSPENSION2
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING1
FORWARD COLLISION AVOIDANCE: WARNINGS1
SERVICE BRAKES, HYDRAULIC1
TIRES1
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
WHEELS1
WHEELS:RIM1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 5 years with reports.

Year filed (last two digits)Latest report: Sep 17, 2026
Mileage, where supplied

47,000 miles is the median among 18 reports with usable mileage. The middle half spans 25,300–63,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

3 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Apr 24, 2025 Safety recallENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICALCampaign 25V274000

Reported concern

General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

Manufacturer’s stated response

Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.

Manufacturer campaign: N252494000

Read campaign 25V274000 at NHTSA
Sep 20, 2023 Safety recallSUSPENSION:REARCampaign 23V642000

Reported concern

General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.

Manufacturer’s stated response

Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.

Manufacturer campaign: N232415910

Read campaign 23V642000 at NHTSA
Dec 8, 2022 Safety recallEXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARECampaign 22V903000

Reported concern

General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Manufacturer’s stated response

The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

Manufacturer campaign: N222386380

Read campaign 22V903000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

661 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Sep 10, 2026 Service Bulletin/Repair InstructionsPIT5801FThis preliminary information communicates diagnostic tips for air leveling suspension system.NHTSA ID 11037260

This preliminary information communicates diagnostic tips for air leveling suspension system.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11037260 at NHTSA
Sep 4, 2026 Service Bulletin/Repair InstructionsPIP4902WThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11037253

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11037253 at NHTSA
Aug 27, 2026 Service Bulletin/Repair InstructionsPIT6529BThis PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.NHTSA ID 11036704

This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11036704 at NHTSA
Aug 20, 2026 Service Bulletin/Repair InstructionsPIC6551CThis Preliminary information communicates to dealer to perform a MEC reset for wireless projection issuesNHTSA ID 11036392

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11036392 at NHTSA
Jul 21, 2026 Service Bulletin/Repair InstructionsPIT5099JPI to help diagnose A/C concernNHTSA ID 11035340

PI to help diagnose A/C concern

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11035340 at NHTSA
Jul 21, 2026 Service Bulletin/Repair InstructionsPIT5509NThis PI provides diagnostic tips for diagnosing electric trailer brakes issues.NHTSA ID 11035308

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11035308 at NHTSA
Jul 16, 2026 Over The Air662.10• Improves transmission diagnostic software. • Reduces unnecessary check engine light activations.NHTSA ID 11035291

• Improves transmission diagnostic software. • Reduces unnecessary check engine light activations.

Campaign / software reference: 662.10

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11035291 at NHTSA
Jul 13, 2026 Service Bulletin/Repair InstructionsPIT6529AThis PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.NHTSA ID 11035125

This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11035125 at NHTSA
Jun 29, 2026 Service Bulletin/Repair InstructionsPIT5910CThis Preliminary information communicates an issue with the dome light off switch not working after the BCM goes asleep. Advise dealership it is working as designed.NHTSA ID 11034785

This Preliminary information communicates an issue with the dome light off switch not working after the BCM goes asleep. Advise dealership it is working as designed.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11034785 at NHTSA
Jun 29, 2026 Service Bulletin/Repair InstructionsPIT6476CThis preliminary information communicates an issue with a Service Brake system message and DTC C055F due to a low battery condition. Dealer are to inspect the battery, battery connections and for any aftermarket devices.NHTSA ID 11034778

This preliminary information communicates an issue with a Service Brake system message and DTC C055F due to a low battery condition. Dealer are to inspect the battery, battery connections and for any aftermarket devices.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11034778 at NHTSA
Jun 23, 2026 Service Bulletin/Repair InstructionsPIT5966FThis Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.NHTSA ID 11034769

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11034769 at NHTSA
Jun 23, 2026 Service Bulletin/Repair InstructionsPIT6529This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.NHTSA ID 11034763

This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11034763 at NHTSA
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Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Aug 20, 2026 No close date recordedLoss of motive power due to engine failure post recall remedyEA26005

On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. Additionally, ODI has received 191 reports of L87 engine failures in engines produced after the production period cited in Recall 25V-274. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI is opening this Engineering Analysisto continue investigating complaints of post-remedy engine failure. ODI is expanding the scope of this Investigation to include engines produced after the production period cited in the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Find investigation EA26005
Opened Jan 16, 2026 ClosedLoss of motive power due to engine failure post recall remedyRQ26001

On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI will close this RQ and continue to investigate complaints of post-remedy engine failure for Recall 25V-274 as part of an Engineering Analysis (EA26005). To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Recorded closure: Aug 20, 2026

Find investigation RQ26001
Opened Oct 23, 2025 No close date recordedLoss of motive power due to engine failureEA25007

The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001). GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274. This presents a potential safety risk that warrants further investigation. ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Find investigation EA25007
Opened Jan 16, 2025 ClosedLoss of motive power due to engine failurePE25001

On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issues. GM’s recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Recorded closure: Oct 23, 2025

Campaign reference in the source: 25V274

Find investigation PE25001

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