The vehicle dossier US · 2024
2024 Chevrolet
SILVERADO 2500Problems & recalls
139 distinct owner reports in the NHTSA snapshot. Electrical system appears in 53 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 139 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 4 years with reports.
14,200 miles is the median among 26 reports with usable mileage. The middle half spans 1,700–54,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
4 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
TIRESCampaign 26V530000
Reported concern
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Manufacturer’s stated response
Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.
Manufacturer campaign: N262561970
Read campaign 26V530000 at NHTSALATCHES/LOCKS/LINKAGES:TAILGATE:LATCHCampaign 24V894000
Reported concern
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Manufacturer’s stated response
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Manufacturer campaign: N242469160
Read campaign 24V894000 at NHTSALATCHES/LOCKS/LINKAGES:TAILGATE:LATCHCampaign 24V060000
Reported concern
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Manufacturer’s stated response
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Manufacturer campaign: N232426400
Read campaign 24V060000 at NHTSASTEERINGCampaign 23V549000
Reported concern
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Manufacturer’s stated response
Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Manufacturer campaign: N232414720
Read campaign 23V549000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
847 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
PIT6545AThis PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key cycle. The condition is caused by a software anom…NHTSA ID 11037445
This PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key cycle. The condition is caused by a software anomaly.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037445 at NHTSAPIC6629FThis PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC displayNHTSA ID 11037320
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037320 at NHTSAPIP4902WThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11037253
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037253 at NHTSAPIT6545This PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key cycle. The condition is caused by a software anom…NHTSA ID 11037258
This PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key cycle. The condition is caused by a software anomaly. Do not replace parts. Engineering is investigating the root cause; customers may continue to drive the vehicle. This PI will be updated or replaced by a TSB once a resolution is determined.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037258 at NHTSAPIT6543This preliminary information communicates a diagnostic tip for the tailgate release system and tailgate ajar message.NHTSA ID 11037255
This preliminary information communicates a diagnostic tip for the tailgate release system and tailgate ajar message.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037255 at NHTSAPIT6541This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communicationNHTSA ID 11036690
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036690 at NHTSAPIC6551CThis Preliminary information communicates to dealer to perform a MEC reset for wireless projection issuesNHTSA ID 11036392
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036392 at NHTSAPIT6110KThis Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.NHTSA ID 11035693
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11035693 at NHTSAPIP6060AThis PI communicates diagnostic information to assist Technicians with a possible transmission shudderNHTSA ID 11035354
This PI communicates diagnostic information to assist Technicians with a possible transmission shudder
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11035354 at NHTSAPIT6446AThis PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.NHTSA ID 11035351
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11035351 at NHTSAPIT5680BThis PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.NHTSA ID 11035350
This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11035350 at NHTSAPIT5099JPI to help diagnose A/C concernNHTSA ID 11035340
PI to help diagnose A/C concern
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11035340 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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