The vehicle dossier US · 2017

2017 Chevrolet
SILVERADO 2500Problems & recalls

54 distinct owner reports in the NHTSA snapshot. Electrical system appears in 15 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 54 distinct reports. A report can mention more than one component, so category totals can overlap.

Electrical system15 reports
Engine12 reports
Other components10 reports
Transmission & drivetrain9 reports
Brakes5 reports
Steering4 reports
Body & structure4 reports
Air bags4 reports
Fuel system3 reports
Suspension1 reports
Visibility1 reports
See original component labels
ELECTRICAL SYSTEM15
ENGINE12
POWER TRAIN9
SERVICE BRAKES5
STEERING4
STRUCTURE:BODY4
AIR BAGS4
UNKNOWN OR OTHER3
EQUIPMENT3
FUEL/PROPULSION SYSTEM3
WHEELS2
SUSPENSION1
EXTERIOR LIGHTING1
SEAT BELTS1
SEATS1
VISIBILITY/WIPER1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 9 years with reports.

Year filed (last two digits)Latest report: Jul 23, 2025
Mileage, where supplied

21,000 miles is the median among 27 reports with usable mileage. The middle half spans 13,000–38,189 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

5 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Feb 2, 2023 Safety recallFUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLYCampaign 23V047000

Reported concern

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

Manufacturer’s stated response

Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.

Manufacturer campaign: N222368030

Read campaign 23V047000 at NHTSA
Jul 1, 2021 Safety recallEQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATERCampaign 21V496000

Reported concern

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.

Manufacturer’s stated response

Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.

Manufacturer campaign: N212329840

Read campaign 21V496000 at NHTSA
Apr 25, 2019 Safety recallENGINECampaign 19V328000

Reported concern

General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.

Manufacturer’s stated response

GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

Manufacturer campaign: N182206310, -11, -12

Read campaign 19V328000 at NHTSA
Sep 14, 2017 Safety recallSEAT BELTS:FRONT:RETRACTORCampaign 17V567000

Reported concern

General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

Manufacturer’s stated response

GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.

Manufacturer campaign: 17368, 17375, 17376

Read campaign 17V567000 at NHTSA
Sep 8, 2016 Safety recallSEAT BELTS:PRETENSIONERCampaign 16V651000

Reported concern

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Manufacturer’s stated response

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Manufacturer campaign: 16007

Read campaign 16V651000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

930 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Sep 4, 2026 Service Bulletin/Repair InstructionsPIP4902WThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11037253

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11037253 at NHTSA
Jul 21, 2026 Service Bulletin/Repair InstructionsPIT5099JPI to help diagnose A/C concernNHTSA ID 11035340

PI to help diagnose A/C concern

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11035340 at NHTSA
Jul 21, 2026 Service Bulletin/Repair InstructionsPIT5509NThis PI provides diagnostic tips for diagnosing electric trailer brakes issues.NHTSA ID 11035308

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11035308 at NHTSA
Jun 24, 2026 Service Bulletin/Repair InstructionsPIT5544JThis Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. …NHTSA ID 11034767

This Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11034767 at NHTSA
May 14, 2026 Service Bulletin/Repair InstructionsPIT5509MThis PI provides diagnostic tips for diagnosing electric trailer brakes issues.NHTSA ID 11032777

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11032777 at NHTSA
Apr 1, 2026 Service Bulletin/Repair InstructionsPIT3271QThis preliminary information communicates information about how to determine if a wheel and tires size change is available.NHTSA ID 11030974

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11030974 at NHTSA
Mar 9, 2026 Service Bulletin/Repair InstructionsPIP6104This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.NHTSA ID 11030092

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11030092 at NHTSA
Mar 9, 2026 Service Bulletin/Repair InstructionsPIP4902VThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11030091

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11030091 at NHTSA
Feb 16, 2026 Service Bulletin/Repair InstructionsPIT4506JThis Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loa…NHTSA ID 11028931

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11028931 at NHTSA
Feb 5, 2026 Service Bulletin/Repair InstructionsPIT6483This preliminary information communicates an issue with aftermarket LED headlights causing IPC warning messages and MIL along with several low speed lan DTCs.NHTSA ID 11028700

This preliminary information communicates an issue with aftermarket LED headlights causing IPC warning messages and MIL along with several low speed lan DTCs.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11028700 at NHTSA
Jan 16, 2026 Service Bulletin/Repair InstructionsPIT6400AThis PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in th…NHTSA ID 11027698

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11027698 at NHTSA
Jan 8, 2026 Service Bulletin/Repair InstructionsPIP4902UThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11027601

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11027601 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

No investigation records matched this model-year in the snapshot.

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