The vehicle dossier US · 2012
2012 Chevrolet
IMPALAProblems & recalls
258 distinct owner reports in the NHTSA snapshot. Other components appears in 121 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 258 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
48,500 miles is the median among 204 reports with usable mileage. The middle half spans 28,200–85,500 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
3 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
ELECTRICAL SYSTEM:IGNITIONCampaign 14V355000
Reported concern
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Manufacturer’s stated response
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Manufacturer campaign: 14299
Read campaign 14V355000 at NHTSASUSPENSION:FRONT:CONTROL ARM:LOWER ARMCampaign 12V377000
Reported concern
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Manufacturer’s stated response
GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Manufacturer campaign: 12104
Read campaign 12V377000 at NHTSASTEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONSCampaign 11V398000
Reported concern
GM IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET IMPALA VEHICLES MANUFACTURED FROM APRIL 19, 2011, THROUGH JULY 29, 2011. THE UPPER POWER STEERING HOSE MAY HAVE BEEN MISROUTED SO THAT IT CAN COME IN CLOSE PROXIMITY TO AND/OR CONTACT THE CATALYTIC CONVERTER. WITH THE ENGINE ON, HEAT FROM THE CATALYTIC CONVERTER MAY MELT THE POWER STEERING HOSE.
Manufacturer’s stated response
GM DEALERS WILL INSPECT TO ENSURE THAT THE UPPER POWER STEERING HOSE IS ROUTED CORRECTLY AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 5, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.
Manufacturer campaign: 11224
Read campaign 11V398000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
1,471 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
PIP4902WThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11037253
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037253 at NHTSAPIT6247BThis Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.NHTSA ID 11032577
This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11032577 at NHTSAPIT3271QThis preliminary information communicates information about how to determine if a wheel and tires size change is available.NHTSA ID 11030974
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11030974 at NHTSAPIP6104This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.NHTSA ID 11030092
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11030092 at NHTSAPIP4902VThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11030091
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11030091 at NHTSAPIP4902UThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11027601
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11027601 at NHTSAPIT5214GThis Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without u…NHTSA ID 11025755
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11025755 at NHTSA13598New Vehicle Monitoring Programs Section in IVHNHTSA ID 11023091
New Vehicle Monitoring Programs Section in IVH
Campaign / software reference: 13598
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11023091 at NHTSAPIP4902TThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11022084
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11022084 at NHTSAPIC5650MThis Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagno…NHTSA ID 11021792
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11021792 at NHTSAPIT6247AThis Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.NHTSA ID 11022071
This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11022071 at NHTSAPIP4902SThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11019693
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11019693 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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