The vehicle dossier US · 2003

2003 Chevrolet
IMPALAProblems & recalls

694 distinct owner reports in the NHTSA snapshot. Electrical system appears in 264 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 694 distinct reports. A report can mention more than one component, so category totals can overlap.

Electrical system264 reports
Other components205 reports
Engine168 reports
Brakes74 reports
Air bags39 reports
Transmission & drivetrain30 reports
Steering30 reports
Fuel system26 reports
Visibility21 reports
Body & structure15 reports
Suspension14 reports
See original component labels
ELECTRICAL SYSTEM231
ENGINE88
EXTERIOR LIGHTING57
ENGINE AND ENGINE COOLING40
AIR BAGS28
EXTERIOR LIGHTING:HEADLIGHTS27
STEERING25
UNKNOWN OR OTHER23
SERVICE BRAKES, HYDRAULIC21
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR20
SERVICE BRAKES19
ENGINE AND ENGINE COOLING:ENGINE18
VEHICLE SPEED CONTROL18
POWER TRAIN:AUTOMATIC TRANSMISSION15
TRACTION CONTROL SYSTEM15
POWER TRAIN14
ELECTRONIC STABILITY CONTROL (ESC)13
FUEL/PROPULSION SYSTEM13
AIR BAGS:FRONTAL12
STRUCTURE10
SUSPENSION10
ELECTRICAL SYSTEM:IGNITION:SWITCH10
ENGINE AND ENGINE COOLING:COOLING SYSTEM9
ELECTRICAL SYSTEM:IGNITION9
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP9
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH9
FUEL SYSTEM, GASOLINE9
LATCHES/LOCKS/LINKAGES:DOORS:LATCH7
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE7
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE7
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL6
LATCHES/LOCKS/LINKAGES5
EQUIPMENT5
STRUCTURE:BODY5
SEATS4
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM4
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH4
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM4
WHEELS4
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER3
VISIBILITY:WINDSHIELD WIPER/WASHER3
EXTERIOR LIGHTING:TURN SIGNAL3
VISIBILITY:WINDSHIELD3
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW3
STEERING:GEAR BOX:SHAFT SECTOR3
ELECTRICAL SYSTEM:12V/24V/48V BATTERY3
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR3
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE3
VEHICLE SPEED CONTROL:CRUISE CONTROL3
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH3
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT3
TIRES3
VISIBILITY3
SEAT BELTS3
INTERIOR LIGHTING3
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE2
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL2
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN2
EXTERIOR LIGHTING:FOG LIGHTS2
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.2
ELECTRICAL SYSTEM:WIRING2
CHILD SEAT2
SUSPENSION:FRONT:WHEEL BEARING2
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS2
PARKING BRAKE1
EXTERIOR LIGHTING:BRAKE LIGHTS1
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH1
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY1
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY1
ELECTRICAL SYSTEM:HORN1
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS1
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS1
SEAT BELTS:FRONT1
STEERING:HYDRAULIC POWER ASSIST SYSTEM1
SUSPENSION:FRONT1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS1
STRUCTURE:FRAME AND MEMBERS1
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS1
STEERING:COLUMN1
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK1
EQUIPMENT:APPLIANCE:AIR CONDITIONER1
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE1
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS1
FUEL SYSTEM, GASOLINE:DELIVERY1
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL1
EXTERIOR LIGHTING:TAIL LIGHTS1
EXTERIOR LIGHTING:BACK UP LIGHTS1
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR1
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE1
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER1
FUEL SYSTEM, OTHER1
SERVICE BRAKES, ELECTRIC1
VISIBILITY/WIPER1
SUSPENSION:FRONT:HUB1
POWER TRAIN:AXLE HUBS1
FUEL SYSTEM, DIESEL1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
TIRES:BEAD1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Nov 12, 2024
Mileage, where supplied

82,872 miles is the median among 513 reports with usable mileage. The middle half spans 46,904–126,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

8 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Oct 26, 2015 Safety recallENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPECampaign 15V701000

Reported concern

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Manufacturer’s stated response

The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Manufacturer campaign: 15757

Read campaign 15V701000 at NHTSA
Jul 3, 2014 Safety recallELECTRICAL SYSTEM:IGNITIONCampaign 14V400000

Reported concern

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Manufacturer’s stated response

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

Manufacturer campaign: 14350

Read campaign 14V400000 at NHTSA
Apr 8, 2009 Safety recallENGINE AND ENGINE COOLINGCampaign 09V116000

Reported concern

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.

Manufacturer’s stated response

DEALERS WILL REPLACE THE ENGINE’S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE’S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.

Manufacturer campaign: 09047

Read campaign 09V116000 at NHTSA
Feb 17, 2009 Safety recallSTEERINGCampaign 09E005000

Reported concern

DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.

Manufacturer’s stated response

DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.

Read campaign 09E005000 at NHTSA
Oct 17, 2008 Safety recallSTEERINGCampaign 08E063000

Reported concern

DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DURING THE MONTH OF SEPTEMBER 2007. THESE REPLACEMENT STEERING SHAFTS CAN BE USED ON THE VEHICLES LISTED ABOVE. THE WELD CONNECTING THE INNER TUBE TO THE OUTER TUBE MAY BE DEFECTIVE.

Manufacturer’s stated response

DORMAN WILL NOTIFY OWNERS AND REPLACE THE STEERING SHAFTS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 16, 2008. OWNERS MAY CONTACT DORMAN TOLL FREE AT 1-800-523-2492.

Read campaign 08E063000 at NHTSA
Mar 12, 2007 Safety recallFUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICESCampaign 07E021000

Reported concern

CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.

Manufacturer’s stated response

DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

Read campaign 07E021000 at NHTSA
Feb 14, 2003 Safety recallAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 03V051000

Reported concern

ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.

Manufacturer’s stated response

DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.

Manufacturer campaign: 03008

Read campaign 03V051000 at NHTSA
Aug 9, 2002 Safety recallAIR BAGS:FRONTALCampaign 02V222000

Reported concern

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Manufacturer’s stated response

DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

Manufacturer campaign: 02032

Read campaign 02V222000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

477 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Jul 18, 2025 Service Bulletin/Repair InstructionsPIP5601CThis PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.NHTSA ID 11020816

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11020816 at NHTSA
Feb 20, 2025 Service Bulletin/Repair InstructionsPIP5358DThis Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a …NHTSA ID 11014455

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11014455 at NHTSA
Oct 25, 2024 Service Bulletin/Repair InstructionsPIP4723JThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/chargin…NHTSA ID 11009156

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11009156 at NHTSA
Sep 12, 2024 Service Bulletin/Repair InstructionsPIT5099HThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will ne…NHTSA ID 11007744

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11007744 at NHTSA
Sep 12, 2024 Service Bulletin/Repair InstructionsPIT5099HThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will ne…NHTSA ID 11007743

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11007743 at NHTSA
Sep 6, 2024 Service Bulletin/Repair InstructionsPIT3271PThis Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested an…NHTSA ID 11007208

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11007208 at NHTSA
Aug 26, 2024 Service CampaignGeneral CommunicationVehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updatin…NHTSA ID 11006621

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

Campaign / software reference: General Communication

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11006621 at NHTSA
Jul 24, 2024 Service Bulletin/Repair Instructions24-NA-141GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin adv…NHTSA ID 11006421

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11006421 at NHTSA
Jun 28, 2024 Service Bulletin/Repair Instructions16-NA-383This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier…NHTSA ID 11004761

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Components: ENGINE · FUEL/PROPULSION SYSTEM. Confirm detailed applicability in the original document.

Source record 11004761 at NHTSA
Jun 17, 2024 Service Bulletin/Repair Instructions18-NA-099This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.NHTSA ID 11004557

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11004557 at NHTSA
Jun 6, 2024 Service Bulletin/Repair Instructions24-NA-098This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution info…NHTSA ID 11002312

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11002312 at NHTSA
May 7, 2024 Service Bulletin/Repair Instructions09-00-89-008GThis Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.NHTSA ID 11000576

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11000576 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened May 15, 2006 ClosedALLEGED HEADLIGHT FAILUREPE06017

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Recorded closure: Oct 25, 2006

Find investigation PE06017

Your next step

Take good questions
to the inspection.

Use these prompts with a qualified inspector. This page is research, not a diagnosis or a substitute for a hands-on inspection.