The vehicle dossier US · 2019

2019 Chevrolet
BOLT EVProblems & recalls

178 distinct owner reports in the NHTSA snapshot. Electrical system appears in 85 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 178 distinct reports. A report can mention more than one component, so category totals can overlap.

Electrical system85 reports
Steering46 reports
Fuel system44 reports
Other components35 reports
Transmission & drivetrain13 reports
Brakes5 reports
Visibility4 reports
Air bags3 reports
Suspension2 reports
Engine2 reports
See original component labels
ELECTRICAL SYSTEM80
STEERING46
FUEL/PROPULSION SYSTEM44
UNKNOWN OR OTHER21
POWER TRAIN13
SERVICE BRAKES5
VISIBILITY/WIPER4
FORWARD COLLISION AVOIDANCE: WARNINGS4
AIR BAGS3
ELECTRICAL SYSTEM:12V/24V/48V BATTERY3
LANE DEPARTURE: BLIND SPOT DETECTION3
SEAT BELTS3
SUSPENSION2
WHEELS2
ENGINE2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
SEATS1
ELECTRONIC STABILITY CONTROL (ESC)1
BACK OVER PREVENTION: WARNINGS1
EQUIPMENT:ELECTRICAL:INFOTAINMENT1
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD1
LATCHES/LOCKS/LINKAGES1
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING1
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 9 years with reports.

Year filed (last two digits)Latest report: Sep 21, 2026
Mileage, where supplied

10,230 miles is the median among 37 reports with usable mileage. The middle half spans 3,217–19,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

6 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Dec 14, 2023 Safety recallSEAT BELTS:PRETENSIONERCampaign 23V845000

Reported concern

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Manufacturer’s stated response

Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.

Manufacturer campaign: N232421970

Read campaign 23V845000 at NHTSA
Dec 15, 2022 Safety recallSEAT BELTS:PRETENSIONERCampaign 22V930000

Reported concern

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Manufacturer’s stated response

Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.

Manufacturer campaign: N222383790

Read campaign 22V930000 at NHTSA
Jul 23, 2021 Safety recallELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 21V560000

A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.

Reported concern

General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.

Manufacturer’s stated response

Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N212343880.

Manufacturer campaign: N212343880

Read campaign 21V560000 at NHTSA
Nov 13, 2020 Safety recallELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 20V701000

A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.

Reported concern

General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.

Manufacturer’s stated response

This recall has been superseded by recall number 21V-560. Vehicles previously repaired under 20V-701 will still need to have the new remedy under recall 21V-560. GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, or park outside, until the software update is completed. Owners were notified of the interim repair beginning November 17, 2020. The second notice was mailed on May 11, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N202311730.

Manufacturer campaign: N202311730

Read campaign 20V701000 at NHTSA
Mar 26, 2020 Safety recallLATCHES/LOCKS/LINKAGES:DOORS:LATCHCampaign 20V184000

Reported concern

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Bolt EV vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.

Manufacturer’s stated response

GM will notify owners, and dealers will replace the rear inside door-handle cables, free of charge. The recall began April 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A202298320.

Manufacturer campaign: A202298320

Read campaign 20V184000 at NHTSA
Aug 30, 2018 Safety recallSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPERCampaign 18V576000

Reported concern

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Manufacturer’s stated response

GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

Manufacturer campaign: 18279

Read campaign 18V576000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

629 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Sep 4, 2026 Service Bulletin/Repair InstructionsPIP4902WThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11037253

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11037253 at NHTSA
Jul 21, 2026 Service Bulletin/Repair InstructionsPIT5099JPI to help diagnose A/C concernNHTSA ID 11035340

PI to help diagnose A/C concern

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11035340 at NHTSA
Apr 1, 2026 Service Bulletin/Repair InstructionsPIT3271QThis preliminary information communicates information about how to determine if a wheel and tires size change is available.NHTSA ID 11030974

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11030974 at NHTSA
Mar 9, 2026 Service Bulletin/Repair InstructionsPIP6104This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.NHTSA ID 11030092

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11030092 at NHTSA
Mar 9, 2026 Service Bulletin/Repair InstructionsPIP4902VThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11030091

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11030091 at NHTSA
Mar 3, 2026 Service CampaignN252541510Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified. Dealers are to provide the customer with the latest design charging adapter.NHTSA ID 11029444

Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified. Dealers are to provide the customer with the latest design charging adapter.

Campaign / software reference: N252541510

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11029444 at NHTSA
Mar 2, 2026 Service Bulletin/Repair InstructionsPIT6425DThis Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ssNHTSA ID 11029950

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11029950 at NHTSA
Jan 16, 2026 Service Bulletin/Repair InstructionsPIT6425CThis Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'sNHTSA ID 11027697

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11027697 at NHTSA
Jan 8, 2026 Service Bulletin/Repair InstructionsPIP4902UThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11027601

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11027601 at NHTSA
Nov 20, 2025 Service Bulletin/Repair InstructionsPIT5214GThis Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without u…NHTSA ID 11025755

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11025755 at NHTSA
Oct 18, 2025 Service Bulletin/Repair InstructionsPIT6425BThis Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'sNHTSA ID 11024460

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11024460 at NHTSA
Oct 17, 2025 Service Bulletin/Repair InstructionsPIT6425AThis Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'sNHTSA ID 11024455

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11024455 at NHTSA
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Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Jan 27, 2023 ClosedPedestrian alert soundsDP22005

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Recorded closure: Aug 7, 2023

Campaign reference in the source: 22V063000

Find investigation DP22005
Opened Oct 9, 2020 ClosedElectric Vehicle Battery FiresPE20016

In October 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE) on 2017-2020 Model Year (MY) Chevrolet Bolt vehicles based on complaints received alleging that the vehicles caught fire under the seating area while parked and unattended. At the time, ODI had received 2 Vehicle Owner Questionnaires (VOQs) and several field reports. All complaints alleged vehicles caught fire during or after electrical charging.ODI's review found vehicle thermal events occurred during and/or at the end of the battery module charging cycle. The information learned from NHTSA and General Motors joint vehicle inspections prompted General Motors to file Recall 20V-701 on April 29, 2021. The remedy for this recall included 1) performing diagnostic procedures to identify and replace potentially defective battery cell-module assemblies and 2) installing onboard diagnostic software, designed to detect and warn owners regarding potential issues related to changes in battery module performance over time. Until this interim remedy became available for all affected vehicles, General Motors instructed their customers to enable ?Hilltop Reserve or ?Target Charge Level, based on the vehicle-equipped technology. Enabling these technologies would limit charging capacity of the battery module to a maximum of 90 percent. General Motors then continued to investigate the root cause of these battery cell module thermal events, which would lead them to their long-term recall remedy solution. Utilizing the information obtained from the Recall 20V-701 software update, General Motors and LG Energy Solutions,the supplier of the battery cell module pack along with LG Electronics,determined the root cause of the thermal events to be the result of two simultaneous manufacturing defects occurring in the same battery cell. The defect condition appears to be aggravated by routinely charging the battery to a full or nearly full state of charge after it has been substantially depleted. The two defects, located within the same battery cell module, would cause an internal short within the battery pack, resulting in the thermal events. The manufacturing process was changed to prevent the occurrence of these two defect conditions.On July 24, 2021, General Motors filed a defect information report recalling all 2017-2018 Chevrolet Bolt and certain 2019 Chevrolet Bolt vehicles with design level N2.1 battery cell produced at the LG Ochang, Korea plant. This remedy replaces defective battery cell-modules and will prevent potential thermal events from occurring during and/or at the end of the charge cycle. The recall (21V-560) includes vehicles that were remedied under 20V-701.General Motors continued to review new data after Recall 21V-560 and learned of an incident that occurred outside of the scope of the recall population. Additional analysis led General Motors and LGES to determine that the manufacturing defects defined by Recall 21V-560 were not isolated to one battery manufacturing plant. On August 21, 2021, General Motors filed a defect information report to expand the scope of recall 21V-560. The recall (21V-650) includes all 2019-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. In view of the recall actions being taken by General Motors, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI reports cited above can be reviewed online at nhtsa.gov under the following identification numbers:11230072, 11425524, 11339878, 11365622, 11364692, 11427180, 11429891, 11374956, 11407212, 11372429, 11425225, 11415800

Recorded closure: Feb 7, 2022

Campaign reference in the source: 21V650000

Find investigation PE20016

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