The vehicle dossier US · 2000

2000 Cadillac
DEVILLEProblems & recalls

225 distinct owner reports in the NHTSA snapshot. Engine appears in 61 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 225 distinct reports. A report can mention more than one component, so category totals can overlap.

Engine61 reports
Electrical system60 reports
Other components40 reports
Visibility28 reports
Air bags25 reports
Brakes25 reports
Steering25 reports
Transmission & drivetrain12 reports
Body & structure11 reports
Suspension5 reports
Fuel system5 reports
See original component labels
ELECTRICAL SYSTEM37
ENGINE AND ENGINE COOLING:ENGINE24
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS17
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE13
AIR BAGS13
STEERING11
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP10
VEHICLE SPEED CONTROL10
ENGINE AND ENGINE COOLING10
AIR BAGS:FRONTAL9
ENGINE9
STRUCTURE:BODY7
POWER TRAIN:AUTOMATIC TRANSMISSION7
SERVICE BRAKES7
ELECTRICAL SYSTEM:12V/24V/48V BATTERY6
ELECTRICAL SYSTEM:HORN5
SEAT BELTS:FRONT:RETRACTOR5
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER4
STEERING:LINKAGES:TIE ROD ASSEMBLY4
SUSPENSION:FRONT3
UNKNOWN OR OTHER3
SEAT BELTS3
STRUCTURE3
VISIBILITY3
AIR BAGS:SIDE/WINDOW2
ELECTRICAL SYSTEM:IGNITION:MODULE2
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL2
TIRES2
POWER TRAIN2
STEERING:RACK AND PINION2
EQUIPMENT:APPLIANCE:AIR CONDITIONER2
STEERING: STEERING WHEEL/HANDLE BAR2
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS2
ENGINE AND ENGINE COOLING:COOLING SYSTEM2
INTERIOR LIGHTING2
ELECTRICAL SYSTEM:WIRING2
SERVICE BRAKES, HYDRAULIC2
SUSPENSION2
STEERING:HYDRAULIC POWER ASSIST SYSTEM2
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR2
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS2
ELECTRICAL SYSTEM:IGNITION:SWITCH2
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE1
STRUCTURE:FRAME AND MEMBERS1
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)1
SEATS1
STEERING:HYDRAULIC POWER ASSIST:PUMP1
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH1
STEERING:LINKAGES1
VISIBILITY:WINDSHIELD WIPER/WASHER1
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR1
VISIBILITY:REARVIEW MIRRORS/DEVICES1
SEAT BELTS:FRONT:ANCHORAGE1
EQUIPMENT1
SEAT BELTS:FRONT:BUCKLE ASSEMBLY1
EXTERIOR LIGHTING1
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD1
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT1
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM1
FUEL SYSTEM, GASOLINE:DELIVERY1
TIRES:SIDEWALL1
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR1
VISIBILITY:SUN/MOON ROOF ASSEMBLY1
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)1
ELECTRICAL SYSTEM:IGNITION1
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.1
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES1
SERVICE BRAKES, HYDRAULIC:POWER ASSIST1
AIR BAGS:KNEE BOLSTER1
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)1
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR1
EXTERIOR LIGHTING:TAIL LIGHTS1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR1
LATCHES/LOCKS/LINKAGES:DOORS:LATCH1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL1
TIRES:TREAD/BELT1
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH1
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE1
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER1
LATCHES/LOCKS/LINKAGES1
FUEL SYSTEM, GASOLINE1
ELECTRONIC STABILITY CONTROL (ESC)1
VISIBILITY:GLASS, SIDE/REAR1
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP1
FUEL/PROPULSION SYSTEM1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Oct 8, 2018
Mileage, where supplied

71,000 miles is the median among 114 reports with usable mileage. The middle half spans 48,000–96,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

5 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Jun 23, 2014 Safety recallELECTRICAL SYSTEM:IGNITIONCampaign 14V355000

Reported concern

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Manufacturer’s stated response

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Manufacturer campaign: 14299

Read campaign 14V355000 at NHTSA
Sep 5, 2002 Safety recallSEAT BELTS:FRONT:RETRACTORCampaign 02V227000

Reported concern

CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.

Manufacturer’s stated response

DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.

Manufacturer campaign: 02031

Read campaign 02V227000 at NHTSA
Oct 30, 2000 Safety recallSEAT BELTS:FRONT:BUCKLE ASSEMBLYCampaign 00V347000

Reported concern

VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSE, AND LIMOUSINES. SOME OF THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THESE VEHICLES HAVE SEAT BELTS THAT MAY NOT MEET THE 30-POUND PUSH BUTTON RELEASE EFFORT REQUIREMENT OF THE STANDARD.

Manufacturer’s stated response

DEALERS WILL INSPECT THE SEAT BELTS AND, IF NECESSARY, MODIFY THE LATCH PLATES OR REPLACE THE RETRACTOR. DEALERS WILL ALSO ADD "SNAP ON" LATCH CLIPS TO ELIMINATE THE POTENTIAL OF INVERTED LATCH PLATE INSERTION. OWNER NOTIFICATION IS BEING CONDUCTED IN PHASES. THE FIRST PHASE BEGAN MAY 29, 2001, AND THE SECOND PHASE BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.

Manufacturer campaign: 00095

Read campaign 00V347000 at NHTSA
Apr 17, 2000 Safety recallSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTSCampaign 00V114000

Reported concern

VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE INTERNAL FLUID LEAKS IN THE BRAKE HYDRAULIC CONTROL UNIT.

Manufacturer’s stated response

DEALERS WILL INSPECT THE ABS HYDRAULIC MODULATOR UNIT AND IF NECESSARY, REPLACE THE HYDRAULIC MODULATOR.

Manufacturer campaign: 00035

Read campaign 00V114000 at NHTSA
Jan 26, 2000 Safety recallVEHICLE SPEED CONTROLCampaign 00V021000

Reported concern

VEHICLE DESCRIPTION: LIMOUSINES. DURING NORMAL ENGINE ROLL, THE PLASTIC END FITTING OF THE CRUISE CONTROL CABLE COULD CONTACT THE BRAKE MASTER CYLINDER AND FRACTURE. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 124, "ACCELERATOR CONTROL SYSTEMS."

Manufacturer’s stated response

DEALERS WILL INSTALL A NEW CRUISE CONTROL BRACKET AND, IF NECESSARY, WILL REPLACE THE CRUISE CONTROL CABLE.

Manufacturer campaign: 00001

Read campaign 00V021000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

375 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Oct 25, 2024 Service Bulletin/Repair InstructionsPIP4723JThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/chargin…NHTSA ID 11009156

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11009156 at NHTSA
Sep 12, 2024 Service Bulletin/Repair InstructionsPIT5099HThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will ne…NHTSA ID 11007744

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11007744 at NHTSA
Sep 12, 2024 Service Bulletin/Repair InstructionsPIT5099HThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will ne…NHTSA ID 11007743

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11007743 at NHTSA
Aug 26, 2024 Service CampaignGeneral CommunicationVehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updatin…NHTSA ID 11006621

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

Campaign / software reference: General Communication

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11006621 at NHTSA
Jul 24, 2024 Service Bulletin/Repair Instructions24-NA-141GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin adv…NHTSA ID 11006421

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11006421 at NHTSA
Jun 28, 2024 Service Bulletin/Repair Instructions16-NA-383This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier…NHTSA ID 11004761

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Components: ENGINE · FUEL/PROPULSION SYSTEM. Confirm detailed applicability in the original document.

Source record 11004761 at NHTSA
Jun 17, 2024 Service Bulletin/Repair Instructions18-NA-099This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.NHTSA ID 11004557

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11004557 at NHTSA
Jun 6, 2024 Service Bulletin/Repair Instructions24-NA-098This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution info…NHTSA ID 11002312

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11002312 at NHTSA
Mar 13, 2024 Service Bulletin/Repair Instructions16-NA-383This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Ti…NHTSA ID 10251890

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.

Source record 10251890 at NHTSA
Feb 22, 2024 Service Bulletin/Repair Instructions22-NA-074This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.NHTSA ID 10250775

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.

Source record 10250775 at NHTSA
Jan 16, 2024 Service Bulletin/Repair Instructions18-NA-099This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.NHTSA ID 10249590

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.

Source record 10249590 at NHTSA
Jan 12, 2024 Service Bulletin/Repair InstructionsPIP5601BThis Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Os…NHTSA ID 10249980

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.

Source record 10249980 at NHTSA
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Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Aug 17, 2004 ClosedFAILING SEAT BELT BUCKLESPE04060

ON AUGUST 17, 2004, ODI OPENED AN INVESTIGATION BASED ON TWO COMPLAINTS AND ONE INSURANCE COMPANY REPORT ALLEGING DRIVER AND/OR FRONT PASSENGER SEATBELT UNBUCKLING DURING CRASHES ON MODEL YEAR (MY) 2000 AND 2001 CADILLAC DEVILLE SEDANS.ON OCTOBER 8, 2004, GM SUBMITTED DATA TO ODI RELATED TO THE ALLEGED DEFECT FOR THE SUBJECT VEHICLES.THIS DATA CONTAINED INFORMATION ABOUT SYSTEM DESIGN, SYSTEM OPERATION, SEAT BELT BUCKLE TESTING AND CONSUMER COMPLAINTS.BASED ON ITS ANALYSIS OF THE DATA, ODI HAS DETERMINED THAT A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED REGARDING SPECIFIC ALLEGATIONS OF UNWANTED SEATBELT UNBUCKLING DURING A CRASH.AT THIS TIME, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCESSEE ATTACHED SUMMARY REPORT

Recorded closure: Feb 3, 2005

Find investigation PE04060

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