The vehicle dossier US · 2017

2017 BMW
X5Problems & recalls

74 distinct owner reports in the NHTSA snapshot. Other components appears in 22 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 74 distinct reports. A report can mention more than one component, so category totals can overlap.

Other components22 reports
Fuel system20 reports
Electrical system17 reports
Engine16 reports
Transmission & drivetrain10 reports
Brakes7 reports
Air bags5 reports
Body & structure5 reports
Suspension4 reports
Steering3 reports
Visibility1 reports
See original component labels
ELECTRICAL SYSTEM16
FUEL/PROPULSION SYSTEM15
ENGINE12
POWER TRAIN10
UNKNOWN OR OTHER7
SERVICE BRAKES6
AIR BAGS5
STRUCTURE:BODY5
SEAT BELTS5
FUEL SYSTEM, DIESEL5
SUSPENSION4
ENGINE AND ENGINE COOLING4
SEATS3
STEERING3
TIRES:TREAD/BELT2
PARKING BRAKE1
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: OTHER1
VEHICLE SPEED CONTROL1
ELECTRICAL SYSTEM:SOFTWARE1
Tether, Lower Anchor (on car seat or vehicle)1
LANE DEPARTURE: BLIND SPOT DETECTION1
TIRES1
VISIBILITY:SUN/MOON ROOF ASSEMBLY1
SERVICE BRAKES, HYDRAULIC1
CHILD SEAT1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 10 years with reports.

Year filed (last two digits)Latest report: Sep 24, 2026
Mileage, where supplied

29,000 miles is the median among 34 reports with usable mileage. The middle half spans 17,000–55,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

6 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Aug 13, 2024 Safety recallELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLESCampaign 24V608000

Reported concern

BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

Manufacturer’s stated response

Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Read campaign 24V608000 at NHTSA
Nov 19, 2021 Safety recallFUEL SYSTEM, DIESELCampaign 21V907000

Reported concern

BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.

Manufacturer’s stated response

Dealers will replace the EGR cooler and inspect the intake manifold, replacing it as necessary, free of charge. This recall includes all vehicles previously recalled under 18V-755. Vehicles previously recalled under 18V-755 will need to have the new remedy performed for this recall. An interim owner notification letter was mailed on January 18, 2022. The remedy is expected to be available in June 2022. Owner notification letters were mailed on July 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Read campaign 21V907000 at NHTSA
Jul 29, 2021 Safety recallFUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMPCampaign 21V586000

Reported concern

BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.

Manufacturer’s stated response

Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Read campaign 21V586000 at NHTSA
Oct 25, 2018 Safety recallENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)Campaign 18V755000

Reported concern

BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.

Manufacturer’s stated response

BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall began May 13, 2019. Owners may contact BMW customer service at 1-800-525-7417.

Read campaign 18V755000 at NHTSA
May 18, 2017 Safety recallEQUIPMENT:OTHER:LABELSCampaign 17V327000

Reported concern

BMW North America, LLC (BMW) is recalling certain 2017 BMW X5 M and BMW X6 M vehicles. The vehicles are equipped with 21-inch tires, however the Tire Information Label states that the vehicles are equipped with 20-inch tires. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Manufacturer’s stated response

BMW has notified the affected owners and is providing them with a corrected tire information placard, free of charge. The recall began June 15, 2017. Owners may contact BMW customer service at 1-800-525-7417.

Read campaign 17V327000 at NHTSA
Mar 17, 2017 Safety recallAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 17V189000

Reported concern

BMW of North America, Inc. (BMW) is recalling certain 2017 X5 sDrive35i, X5 xDrive35i, X5 xDrive50i, X5 xDrive35d, and X5 xDrive40e vehicles. These vehicles are equipped with passenger frontal air bag modules using certain air bag inflators that may not vent properly in the event of a crash necessitating deployment of the passenger frontal air bag.

Manufacturer’s stated response

BMW has notified owners, and dealers will replace the air bag modules, free of charge. The recall began on March 20, 2017. Owners may contact BMW customer service at 1-800-525-7417.

Read campaign 17V189000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

299 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

May 13, 2026 OtherB063226Hood ReturnNHTSA ID 11033107

Hood Return

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11033107 at NHTSA
Feb 3, 2026 OtherB061426Rear Bumper ReturnNHTSA ID 11029014

Rear Bumper Return

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11029014 at NHTSA
Jan 21, 2026 Service Bulletin/Repair InstructionsB010122N63TU1 CLASS ACTION SETTLEMENT SVC CAMPAIGN: OIL CONSUMPTION DIAGNOSIS/REPAIRNHTSA ID 11028000

N63TU1 CLASS ACTION SETTLEMENT SVC CAMPAIGN: OIL CONSUMPTION DIAGNOSIS/REPAIR

Components: ENGINE. Confirm detailed applicability in the original document.

Source record 11028000 at NHTSA
Dec 9, 2025 Service Bulletin/Repair InstructionsB652925After updating the vehicle software with ISTA,the Central Information Display (CID) willshow only “static”. There was no issue withCID operation before programming.NHTSA ID 11026967

After updating the vehicle software with ISTA,the Central Information Display (CID) willshow only “static”. There was no issue withCID operation before programming.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11026967 at NHTSA
Aug 8, 2025 Warranty Program/ExtensionB011125The Exhaust Gas Recirculation (EGR) Cooler (with EGR Valve) and the Auxiliary Exhaust Gas Recirculation (EGR) Cooler limited warranty for defects in materials and / or workmanship has been extended to 25 years without mileage l…NHTSA ID 11021811

The Exhaust Gas Recirculation (EGR) Cooler (with EGR Valve) and the Auxiliary Exhaust Gas Recirculation (EGR) Cooler limited warranty for defects in materials and / or workmanship has been extended to 25 years without mileage limit as determined from the original first in-service / delivery date.

Campaign / software reference: 1171901000

Components: ENGINE. Confirm detailed applicability in the original document.

Source record 11021811 at NHTSA
Aug 1, 2025 Warranty Program/ExtensionB011025The electric auxiliary heater assembly limited warranty for defects in materials and / or workmanship has been extended to 10 years / 120,000 miles as determined from the original first in-service / delivery dateNHTSA ID 11021807

The electric auxiliary heater assembly limited warranty for defects in materials and / or workmanship has been extended to 10 years / 120,000 miles as determined from the original first in-service / delivery date

Campaign / software reference: 6412900100

Components: ENGINE. Confirm detailed applicability in the original document.

Source record 11021807 at NHTSA
Mar 13, 2025 Warranty Program/ExtensionB010924The High-Voltage (HV) Battery Assemblys Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 10 years / 120,000 miles as determined fr…NHTSA ID 11015848

The High-Voltage (HV) Battery Assemblys Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 10 years / 120,000 miles as determined from the original in-service/first delivery date

Campaign / software reference: 6127900700

Components: ELECTRICAL SYSTEM · FUEL/PROPULSION SYSTEM. Confirm detailed applicability in the original document.

Source record 11015848 at NHTSA
Nov 27, 2024 Warranty Program/ExtensionB010924The High-Voltage (HV) Battery AssemblysCell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty fordefects in materials or workmanship has been extended to 10 years / 120,000 miles asdetermined from …NHTSA ID 11010892

The High-Voltage (HV) Battery AssemblysCell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty fordefects in materials or workmanship has been extended to 10 years / 120,000 miles asdetermined from the original in-service/first delivery date.

Campaign / software reference: 6127900700

Components: ENGINE. Confirm detailed applicability in the original document.

Source record 11010892 at NHTSA
Jan 23, 2024 Service Bulletin/Repair InstructionsB010520The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on. The following fault codes may be stored in the DDE: 24CE00 Hot film air mass meter: Ratio of measured to calculated air mass too high 27F000 Cha…NHTSA ID 10249439

The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on. The following fault codes may be stored in the DDE: 24CE00 Hot film air mass meter: Ratio of measured to calculated air mass too high 27F000 Charge air hose monitoring in idle: Charge air hose fallen down 290900 Air system, air to EGR air mass flow plausibility: Measured air mass compared to calculated air mass too high 290A00 Air system, air to EGR air mass flow plausibility: measured air mass compared to calculated air mass too high and high charging pressure control deviation

Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.

Source record 10249439 at NHTSA
Jan 16, 2024 Service Bulletin/Repair InstructionsB510819The basic conditions for initializing the power windows are not met.NHTSA ID 10249437

The basic conditions for initializing the power windows are not met.

Components: ELECTRICAL SYSTEM · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Confirm detailed applicability in the original document.

Source record 10249437 at NHTSA
Jan 11, 2024 Service Bulletin/Repair InstructionsB611305The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the…NHTSA ID 10249027

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 10249027 at NHTSA
Jan 8, 2024 Service Bulletin/Repair InstructionsB541119This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin…NHTSA ID 10249024

This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the panoramic sunroof of BMW Sports Activity Vehicles which have quality improvement measures already in place.

Components: STRUCTURE. Confirm detailed applicability in the original document.

Source record 10249024 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Mar 17, 2023 No close date recordedHigh pressure fuel pump failureEA23001

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337

Campaign reference in the source: 24V957

Find investigation EA23001
Opened Jan 27, 2023 ClosedPedestrian alert soundsDP22005

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Recorded closure: Aug 7, 2023

Campaign reference in the source: 22V063000

Find investigation DP22005
Opened Sep 17, 2021 No close date recordedDesiccated Air Bag Inflator RuptureEA21002

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Find investigation EA21002

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