The vehicle dossier US · 2012
2012 BMW
328IProblems & recalls
130 distinct owner reports in the NHTSA snapshot. Engine appears in 71 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 130 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
81,000 miles is the median among 79 reports with usable mileage. The middle half spans 38,478–110,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
6 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLESCampaign 24V608000
Reported concern
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Manufacturer’s stated response
Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Read campaign 24V608000 at NHTSAAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 24V513000
Reported concern
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Manufacturer’s stated response
Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Read campaign 24V513000 at NHTSAAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 20V017000
Reported concern
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Manufacturer’s stated response
BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Read campaign 20V017000 at NHTSAEXTERIOR LIGHTINGCampaign 15V520000
Reported concern
BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Manufacturer’s stated response
BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com.
Read campaign 15V520000 at NHTSASERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGSCampaign 14V627000
Reported concern
BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.
Manufacturer’s stated response
BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.
Read campaign 14V627000 at NHTSASERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGSCampaign 13V454000
Reported concern
BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.
Manufacturer’s stated response
BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Read campaign 13V454000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
587 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
B510819The basic conditions for initializing the power windows are not met.NHTSA ID 10249437
The basic conditions for initializing the power windows are not met.
Components: ELECTRICAL SYSTEM · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Confirm detailed applicability in the original document.
Source record 10249437 at NHTSAB611305The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the…NHTSA ID 10249027
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10249027 at NHTSAB651523After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.NHTSA ID 10238090
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10238090 at NHTSAB840822The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must…NHTSA ID 10235205
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
Components: ELECTRICAL SYSTEM · EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10235205 at NHTSAB630917Exterior rear lights do not work.NHTSA ID 10235202
Exterior rear lights do not work.
Components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING. Confirm detailed applicability in the original document.
Source record 10235202 at NHTSAB122519After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.NHTSA ID 10230722
After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 10230722 at NHTSAB010919For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.NHTSA ID 10230717
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.
Components: FUEL SYSTEM, GASOLINE. Confirm detailed applicability in the original document.
Source record 10230717 at NHTSASIB011918Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determi…NHTSA ID 10215746
Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date.
Components: ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR · EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10215746 at NHTSASIB651312The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), …NHTSA ID 10214990
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10214990 at NHTSAB170121The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.NHTSA ID 10212788
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
Components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, GASOLINE. Confirm detailed applicability in the original document.
Source record 10212788 at NHTSAB010722Component and Issue Specific Limited Emission Warranty Extension. This bulletin is notice of a limited emission warranty extension. This is NOT a notice of a Recall or Service Action. There is no immediate repair required unles…NHTSA ID 10212780
Component and Issue Specific Limited Emission Warranty Extension. This bulletin is notice of a limited emission warranty extension. This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters. The plastic fuel tank has two openings, one at the top right and the other at the top left. The top right opening (passenger's side, serviceable) provides a mounting point and repair access to the intake fuel pump/level sensor assembly. The top left opening (driver's side, non-serviceable) serves as an access point for the installation of the suction jet pump/level sensor assembly during the fuel tank manufacturing process. After these components are installed, the top left side opening is then permanently closed and sealed with the installation of a circular Coex biopolymer plastic cover plate which is welded into place. Over time, the left side opening plastic cover plate weld may become damaged. Should this occur, there is the possibility of fuel leakage. Additionally, your vehicle will store the corresponding fault codes that may also be generated, and the Malfunction Indicator Lamp (MIL) will illuminate.
Components: EXTERIOR LIGHTING · FUEL SYSTEM, GASOLINE. Confirm detailed applicability in the original document.
Source record 10212780 at NHTSAB58N20N55S55Component and Issue Specific Limited Emission Warranty Extension. This component-specific limited emission warranty extension applies to defects in materials or workmanship.NHTSA ID 10212779
Component and Issue Specific Limited Emission Warranty Extension. This component-specific limited emission warranty extension applies to defects in materials or workmanship.
Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.
Source record 10212779 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Loss of power assist brakingPE13030
In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the camshaft geometry that prevented the seal disk from blocking the oil port.BMW has not received any braking complaints related to loss of power assist after the design change was implemented in production.The owners of all affected vehicles will be contacted by mail and asked to take their vehicle to a BMW dealer who will install a locking ring into the camshaft to keep the seal disk in its proper location.BMW expects to begin dealer and owner notification in November 2013 and complete dealer and owner notification in December when the remedy is expected to be available.Based on the actions taken by BMW, this investigation is closed.
Recorded closure: Oct 25, 2013
Campaign reference in the source: 13V454000
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