The vehicle dossier US · 2021
2021 Audi
Q5Problems & recalls
73 distinct owner reports in the NHTSA snapshot. Electrical system appears in 26 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 73 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 6 years with reports.
20,000 miles is the median among 11 reports with usable mileage. The middle half spans 5,000–43,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
8 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 25V080000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Manufacturer’s stated response
Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
Manufacturer campaign: 93AA
Read campaign 25V080000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARDCampaign 23V842000
Reported concern
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Manufacturer’s stated response
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Manufacturer campaign: 93U6/93U8
Read campaign 23V842000 at NHTSAENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICALCampaign 22V753000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Manufacturer’s stated response
Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
Manufacturer campaign: VW: 13i4, Audi: 13i5
Read campaign 22V753000 at NHTSABACK OVER PREVENTION:DISPLAY FUNCTIONCampaign 22V742000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
Manufacturer campaign: 91DZ
Read campaign 22V742000 at NHTSATIRESCampaign 22V034000
Reported concern
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Manufacturer’s stated response
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Manufacturer campaign: 42L5
Read campaign 22V034000 at NHTSASTRUCTURE:BODYCampaign 21V947000
Reported concern
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Manufacturer’s stated response
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
Manufacturer campaign: 90S9
Read campaign 21V947000 at NHTSASEAT BELTS:REAR/OTHER:RETRACTORCampaign 21V606000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Manufacturer’s stated response
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
Manufacturer campaign: 69CR, 69CS
Read campaign 21V606000 at NHTSASUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLYCampaign 21V295000
Reported concern
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Manufacturer’s stated response
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
Manufacturer campaign: 42L1
Read campaign 21V295000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
1,132 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
TSB_2082976_2This bulletin provides general information about the current tpp issues for Audi connect.NHTSA ID 11036973
This bulletin provides general information about the current tpp issues for Audi connect.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036973 at NHTSATSB_2074436_3This bulletin provides information when the horn sound quality is poor.NHTSA ID 11036917
This bulletin provides information when the horn sound quality is poor.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036917 at NHTSATSB_2069331_8This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.NHTSA ID 11036910
This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036910 at NHTSATSB_2079696_2A particularly noticeable factor is the vibration of the air column in a tire. When a tire starts to vibrate because of the road contact, this can lead to cavity resonances inside the tire that are transmitted via the wheel rim…NHTSA ID 11036933
A particularly noticeable factor is the vibration of the air column in a tire. When a tire starts to vibrate because of the road contact, this can lead to cavity resonances inside the tire that are transmitted via the wheel rim and the running gear to the vehicle interior. Because of the vehicle design and due to the specific properties of different wheel and tire combinations, a whining noise can occur at high speeds. This is a result of toroidal resonance whose frequency is noticeable between 180 - 250 Hz irrespective of the vehicle speed.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036933 at NHTSATSB_2074843_3This bulletin provides information when there is a wheel/tire imbalance.NHTSA ID 11036919
This bulletin provides information when there is a wheel/tire imbalance.
Components: WHEELS. Confirm detailed applicability in the original document.
Source record 11036919 at NHTSATSB_2069904_3This bulletin provides information for all models regarding brake sounds.NHTSA ID 11036911
This bulletin provides information for all models regarding brake sounds.
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036911 at NHTSATSB_2069078_4This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).NHTSA ID 11036909
This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036909 at NHTSATSB_2068999_4This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.NHTSA ID 11036908
This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11036908 at NHTSATSB_2067132_4This bulletin provides information when there is corrosion on the friction survace of steel brake discs.NHTSA ID 11036906
This bulletin provides information when there is corrosion on the friction survace of steel brake discs.
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036906 at NHTSATSB_2064681_6This bulletin provides information when there is an issue with wireless charging/wireless charging is not working.NHTSA ID 11036905
This bulletin provides information when there is an issue with wireless charging/wireless charging is not working.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036905 at NHTSATSB_2063546_5This bulletin provides service infomraiton regardin gthe identifaction of noises with dynamic steering.NHTSA ID 11036903
This bulletin provides service infomraiton regardin gthe identifaction of noises with dynamic steering.
Components: STEERING. Confirm detailed applicability in the original document.
Source record 11036903 at NHTSATSB_2063528_5This bulletin provides service information when thre are engine noises in the vehicle interior.NHTSA ID 11036902
This bulletin provides service information when thre are engine noises in the vehicle interior.
Components: STEERING. Confirm detailed applicability in the original document.
Source record 11036902 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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